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know the size
- 1. Select an existing ring that fits the desired finger.
- 2. Measure the internal diameter of the ring in mm.
- 3. Select the diameter below to determine your ring size.
1. Shipping Methods
We offer multiple shipping options within India, including standard and express delivery. Shipping charges and delivery times depend on your location and selected shipping method.
2. Processing and Cancellation Time
Orders are processed within 1-2 business days after payment confirmation. You may cancel an order within 6 hours of placing it by contacting us. Once processed and a tracking number is issued, cancellations are not possible.
3. Shipping Costs
Shipping costs are calculated based on the package weight, delivery location, and chosen shipping method. Costs are displayed at checkout before final payment.
4. Exchanges
You can exchange items for a different size, color, or style. Exchanges are processed after we receive the returned item and verify its condition. Additional shipping charges may apply.
5. Delivery Time Estimates
Delivery times may vary depending on your location, product availability, and courier services. We aim to provide accurate estimates but cannot guarantee exact delivery dates.
6. Order Tracking
Once your order is shipped, a tracking number will be provided via email or SMS. You can use this number to track your package until delivery.
7. Shipping Restrictions
Currently, we only ship within India. Certain remote or restricted locations may experience delays. International shipping is not available at this time.
8. Lost or Damaged Shipments
In the rare event your package is lost or damaged during transit, contact us immediately. We will work with the courier service to replace or refund the items as per our policies.
9. Shipping Policy Updates
We reserve the right to update our shipping policy at any time. All changes will be posted on this page. By placing an order, you agree to the current terms.
10. Customer Support
For any questions, issues, or clarifications about shipping, contact our support team at mayrajewels925@gmail.com. We are here to assist you promptly.
